Unata operates in the digital grocery market, providing a white label platform that enhances eCommerce capabilities for supermarket retailers across North America. The company serves grocery retailers looking to improve their online shopping experience and customer engagement. Unata's business model revolves around offering a comprehensive digital grocery solution that includes a robust fulfillment software, a fleet of over 70,000 personal shoppers, and optimized pickup and delivery services. The platform enables grocery stores to manage their online and offline customer relationships effectively, driving loyalty and retention. Unata generates revenue through subscription fees for its platform and additional charges for fulfillment services. The company has demonstrated significant success, with clients experiencing a 50% increase in same-store eCommerce revenue within 12 months of switching to Unata.

Keywords: digital grocery, eCommerce, fulfillment software, personal shoppers, on-demand delivery, customer engagement, loyalty, North America, white label, revenue growth.